Telemarketing System

Yiliang Tech's “Telemarketing System“ is designed specifically for the insurance industry, offering a comprehensive telemarketing solution based on the unique needs of insurance scenarios. The system provides intelligent management tools that help companies efficiently manage agents, task allocation, customer follow-ups, and data analysis, improving telemarketing efficiency and customer conversion rates.

Core Features

  • Agent Management

    Agent Management

    • Agent Workstation

    • Outbound Calls and Line Management

    • Customer Data Analysis

  • Team Management

    Team Management

    • Task Allocation and Team Management

    • Data Analysis and Customer Migration

  • Managerial Features

    Managerial Features

    • Agent Configuration and Strategy Management

    • Organizational Structure and Permission Management

  • Intelligent Data Analysis

    Intelligent Data Analysis

    • Call Recording and Statistics

    • Task Monitoring and Progress Statistics

  • Automated Car Insurance Quoting

    Automated Car Insurance Quoting

    • Quoting For Multiple Insurance Companies

    • Allowing Agents To Quickly Generate Quotes

    • Completing Auto Insurance Orders

  • Third-Party Interface Support

    Third-Party Interface Support

    • Supporting Multi-Line Management

    • Calling Log Interfaces

    • Calling Interfaces

System Advantages

  • Intelligent Sales Support

    Yiliang's telemarketing system leverages intelligent features to automate sales processes, boosting telemarketing efficiency. Intelligent task allocation, customer follow-up, and sales data analysis ensure that every sales opportunity is managed efficiently.

  • Comprehensive Customer Management

    The system integrates customer management, task management, and task allocation functionalities, helping businesses optimize customer resources and ensure timely follow-ups on all leads, improving customer conversion rates.

  • Robust Data Analysis and Monitoring

    With call recording, statistics, and task monitoring, businesses can track agent performance in real-time and use the sales data analysis to create more effective marketing strategies.

  • Flexible Agent and Team Management

    The system supports multi-role configuration, allowing managers to easily manage agents and teams, and flexibly allocate marketing tasks and strategies, ensuring that sales teams can maximize the use of customer resources.